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Pricing and Billing | |
What Types of Payment Methods Do You Accept? | |
THADDEA currently accepts AMEX, Discover, Mastercard, PayPal and Visa. Credits cards must be issued within the U.S. and contain a U.S. billing address. We also accept mail orders. Mail orders can be paid with money orders or cashier checks, which all must originate from U.S. based financial institutions. No personal checks are accepted. All types of mail order payments will be verified before the order is shipped. Please do not send cash to pay for mail orders. | |
Do I have to pay sales tax? | |
You only have to pay sales tax if you are located in the state of Tennessee. This is currently where our warehouse is located. | |
I have a question on my charges. | |
Click the "Sign In" link at the top right hand side at www.thaddea.com to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance at 1-866-354-8354 or email us at [email protected]. |
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I need a copy of my receipt/invoice. | |
Click the "Sign In" link at the top right hand side at www.thaddea.com and login to print your invoice. | |
When will my credit appear on my account? | |
Credits usually take 7-10 business days from the time we receive your item(s). | |
When will my credit card be charged? | |
Your credit card will be charged within 24 hours prior to shipment of your item(s). |